INTRODUCTION
Tiresias Translations Ltd (“we”, “our”, “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use and safeguard your personal information when you use our website.
1. INFORMATION WE COLLECT
When you use our website, we may collect the following information:
- Your name
- Contact details (such as email address, phone number and postal address)
- Documents you upload for translation
- Any other information you choose to provide when contacting us
2. USE OF INFORMATION
We use the information you provide to:
- Respond to your enquiries
- Provide translation services and quotations
- Communicate with you about your projects
- Maintain proper business records as required by law
We do not use your information for marketing, newsletters or analytics.
3. DOCUMENT HANDLING
Documents uploaded to our website are treated as strictly confidential. They are used solely for the purpose of providing translation services and are not shared with third parties except in the following cases:
- With trusted translators who are bound by a confidentiality agreement, where necessary
- Where disclosure is required by law
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal grounds:
- Contractual necessity – to provide the services you have requested
- Legal obligation – to comply with statutory record-keeping requirements
- Legitimate interest – to respond to your enquiries and manage our business operations
5. DATA RETENTION
We retain personal data and uploaded documents only for as long as necessary to fulfil the services requested and to comply with our legal obligations.
6. YOUR RIGHTS
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your personal data
- Restrict or object to the processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at contact@tiresiastranslations.com
7. DATA SECURITY
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
8. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
- Tiresias Translations Ltd
- 25 Wilton Road (SPACES)
London, SW1V 1LW - Email: contact@tiresiastranslations.com